Hebden Bridge Group Practice has announced that from 20 January it is stopping the generally unpopular Mytholmroyd Walk In for urgent consultations. Instead it is going back to same-day urgent appointments at their Mytholmroyd and HB surgeries (at least I guess that’s what they mean by their 2 main sites). The urgent appointments are bookable by phone on the day. Tel 01422 415777.
This decision is welcome. But it has been a long time coming.
In May, Calderdale and Kirklees 999 Call for the NHS (CK999) appealed to Hebden Royd Town Council to help give us back our GP centre. This was because of patients’ growing problems in accessing consultations with their GPs, as outlined in emails from CK999 to the Hebden Bridge Practice Manager over the last couple of years.
After listening to CK999’s statement at their May meeting, Councillors were not clear what they could do and felt they didn’t know enough about the problems to take action at the meeting.
So in June, CK999 went back to the Hebden Royd Town Council meeting with more information and asked them to take action. In response, the Mayor (Cllr Carol Stowe) said it was probably up to Councillors to voice the concerns of local people. Summing up the Councillors’ discussion, she said:
- The way forward was to facilitate a fairly rapid public discussion in the Town Hall.
- And that Hebden Royd Town Council would invite local residents to air concerns, but make it clear the Council doesn’t have any formal powers.
In the event, after the 12th June meeting, Hebden Royd Town Councillors changed their minds about facilitating a public meeting and instead asked the Hebden Bridge Group Practice Manager to come to a Hebden Bridge Town Council meeting.
So it has taken ages but at least now patients will be able to urgently see a clinician – if not their GP – on the same day that they need a consultation.
It was worth the public complaining and CK999 raising patients’ problems repeatedly, first with Hebden Bridge Group Practice and then with Hebden Royd Town Council.
This is not the only problem patients have been having with Hebden Bridge Group Practice practice, but it is a big one and it’s good that the Practice is now sorting it.
We look forward to their progress with sorting other problems patients have identified.